Find out why your website isn't getting you enquiries.

I'll go through your site the way a first-time customer would, write down everything that's getting in the way, and tell you what to change. You get a real written report back in three days. No call required, no contract at the end of it.

A
Ash
Founder, HexStudio. Brisbane. 15+ years in web, brand and design.
Just the audit
$197 AUD

The full written report, in your inbox within three days.

Book this one

It's an actual document, written by a person.

Not a dashboard, not a score out of 100, not a PDF full of green checkmarks and a nag to upgrade. I sit down with your site on desktop and phone, pretend I'm a customer who's never heard of you, and write down every single thing that makes me hesitate. Then I tell you what to do about it.

01

The first five seconds

When someone lands on your homepage, do they know what you do, who you do it for, and why they should keep reading? Most of the time the answer is no, and it's usually fixable in about twenty minutes.

02

Whether people trust you

Testimonials, reviews, credentials, photos of real work. I'll tell you what you've got, what's missing, and what's there but doing more harm than good. A bad testimonial is worse than no testimonial.

03

The words on the page

Most small business copy describes what the business is instead of telling the reader what's in it for them. I read every line and flag the ones that aren't pulling their weight, with suggestions for what to say instead.

04

Getting people to actually contact you

I look at every button, every form, every place you're asking for the sale. If it's hard to find, confusing, asks for too much, or hides behind three clicks, you'll know. These are usually the biggest wins.

05

The questions you're not answering

How much does it cost? How long does it take? Do you come to me or do I come to you? What's your cancellation policy? Every industry has its own set of questions, and if your site doesn't answer them, people quietly leave.

06

How it works on a phone

Most of your visitors are on their phone, sometimes while doing something else. I check it on a phone too. Tap targets, thumb reach, forms that are a nightmare to fill in on a small screen, images that take too long to load.

07

The basic Google stuff

Page titles, headings, image descriptions, the stuff Google looks at. I'm not going to promise you first page results. I'm just going to make sure nothing on your site is actively making it harder for people to find you.

08

What to do first

A ranked list of the five changes that will make the biggest difference, in the order you should do them. Because fixing the headline matters a lot more than fixing the favicon, and you should know which is which.

Four steps. Three days.

The whole thing is designed to take as little of your time as possible. You send me a URL, I do the work, you get a document back.

1

You send me your site

Fill in a short form with your URL, who your customers are, and anything that's been bugging you about the site. There's no call to book first. The whole thing takes about two minutes.

2

I go through it properly

I spend a few hours with your site. I look at it on my laptop, then on my phone, then I come back to it the next day with fresh eyes because things you miss the first time always show up the second. I take notes on every page that matters.

3

You get the report

Within three days, a PDF lands in your inbox. It's short enough to read in one sitting and specific enough that your developer (or you) can act on it without guessing. If anything needs clarifying, just reply to the email.

4

You do whatever you want with it

Hand it to your current developer, fix it yourself on a Sunday afternoon, or book the half-hour call and we'll talk through priorities together. I'm not going to chase you with an upsell email the week after. The report is yours.

"Working with Ash transformed how we position ourselves in the market. The rebrand paid for itself within the first quarter."
Sophie Laurent, Bloom Floristry

Things people usually want to know.

Who actually does the audit?

Me. Ash. I'm the person who runs HexStudio and I've been building and designing websites for over fifteen years. It's not outsourced to a VA or run through an automated tool that spits out a PDF. If that matters to you, and it should, you're in the right place.

Isn't this just an SEO report?

No, and most websites don't have a traffic problem anyway. They have a problem where people land on the page and then leave without doing anything. SEO is part of what I look at, but it's one of eight things, and usually it's not where the biggest wins are.

I already have a developer. Is this useful?

Yes, and honestly your developer will probably be relieved. The report is written so they can read it and know exactly what to change without having to guess what you meant. A lot of people hand it straight to the person who built their site in the first place.

Can I see what the report looks like first?

Sure. Send a quick email asking for the sample and I'll send back a redacted one so you can see how it's laid out and how I write things up. No pressure to book afterwards.

How many pages of my site are we talking about?

Up to eight pages, which for most small business sites is the whole thing. If your site has more than that, just let me know and I'll tell you what I think should be in and out of scope before you pay anything.

Am I locked in to getting the fixes done by you?

Not at all. You pay for the audit, you get the audit, and that's the end of it unless you want to keep going. If you do want me to actually fix the things I found, I'll quote you for that as a separate job. But there's no obligation and no retainer lurking at the end.

Ready when you are.

Fill this in and I'll get back to you the same day. You won't be invoiced until the report is in your hands.

Rather just email? hello@hexstudiodesign.com